13. August 2015

Planning Your Stay

Welcome to the Schlüsshof!

In order to help you feel completely at home with us during your stay, we offer the following information:

On-site at the Schlüsshof

GateThe Schlüsshof is a historically developed area, where the accommodations and seminar rooms are nestled in a 9-hectare park. The oldest buildings are already over 100 years old and have been complemented by new buildings built over the recent decades.

In order to help you find your way around the site, we have set up signposts everywhere. You can get a map in the Café am See (Lake Cafe) or as a download here.

When you have entered through our entrance gate, you will see the parking lot on the left and a staircase leading down to the Café am See on the right. There you will find our reception desk where we are prepared to assist you upon your arrival.

Upon arrival, you may drive your vehicle to your accommodation site or to the seminar room for unloading. After unloading we ask you to park the vehicles in our parking lot.

The Café am See (Lake Cafe)

The Café am See (Lake Cafe)

The Café am See (Lake Cafe)

This is your first point of contact upon arrival and the center for all questions and requests. At the Café am See you will check in and get your keys. All the meals are provided here, and a friendly Schlüsshof employee is always available for questions or special requests.

Drinks and snacks are served in the adjoining room of the café. There you will also find a PC with free internet access and a printer for your convenience.

Accommodations

You can find an overview of our accommodations here. Our accommodations are simple and functional. We provide soap, bed linens and towels. Next to the beds a small seat group, and a shower in the bathroom. There is a terrace with seating in front of many apartments and bungalows.

If you need a hairdryer, you may borrow one from the Café am See (Lake Cafe). We do not provide a TV, mini-bar, room telephone, etc. If you wish, it is possible to live completely „media free“ during your stay with us (trend name: „digital de-tox“….) and enjoy nature without disruption.

Pets

We respectfully request that no house-pets join you during your stay at the Schlüsshof.

Notice for Guests with Allergies

Our bedding (blankets and pillows) are made from down (duck feathers).

Catering

Please inform us prior to your arrival of any special dietary and/or nutritional requests so we may prepare ahead of time.
Information on our catering options are available in the ‚Seminars & Conferences‘ page under the section .
Catering.

Check-In and Check-Out

Please inform us prior to your arrival of any special dietary and/or nutritional requests so we may prepare ahead of time.
Information on our catering options are available in the ‚Seminars & Conferences‘ page under the section ‚Catering

Please check-out of your accommodation by 10 am on the day of departure.

WLAN und Internet Use

Do you need an Internet connection? You will find free WLAN access in the Café am See (Lake Cafe). In the side room of the café is a computer with internet connection for all guests to use, free of charge.

Payment

The seminar fees will be paid directly to your event organizer. The catering and accommodation fees will be paid upon arrival at the Café am See. You may pay with cash or EC card. Other payment options can be arranged with your event organizer.

When you check-out on your departure day, we ask you to pay for your private consumption of wine, beer, juices and snacks available in the Café am See throughout your stay (Lake Cafe).

Staff Availability

During seminar and office hours, we are available for all questions, help and emergency situations.
For example, if you require medical assistance in the night, you will find all emergency numbers at the entrance to the seminar rooms and in the lobby of the Café am See (Lake Cafe).